Emboxia

What Emboxia is

Emboxia is an email marketing platform that describes itself as "a smart email marketing platform built for businesses that want to scale, automate and control their campaigns with ease." It covers bulk campaigns, automated workflows, signup forms and pop-ups, list segmentation, reporting, custom SMTP and an API, all in one dashboard: "Campaigns, forms, automations and reports without third-party tools." The footer says "Emboxia is a product of Allsavfe" and gives an office address in Miraflores, Lima, Perú. The site runs in Spanish and English.

The platform is sold to three kinds of customer, each with its own solution page. Freelancers get "Everything you need to send on your own." Businesses get a done-for-you service: "We do it for you: you just approve." Agencies can "Manage multiple clients as a reseller." If you are unsure which fits, Emboxia offers to recommend a plan in a 20-minute demo.

What a sender gets

The product menu lists eight components, each with a one-line description on the site:

• Email campaigns: "Create, schedule and send bulk email."
• Automation: "Visual workflows that work for you."
• Forms & pop-ups: "Capture leads on your site with one script," so one installed snippet feeds signups into your lists.
• Lists & segmentation: "The right message for every contact."
• Templates & editor: "Design responsive emails without code."
• Reports & analytics: "Opens, clicks and bounces in real time."
• Custom SMTP: "Your domain, your reputation, your deliverability."
• API & webhooks: "Connect your CRM, store or application," with developer documentation linked in the footer.

The custom SMTP option is the part that sets Emboxia apart for anyone sending on behalf of others. Rather than forcing every account through the same shared infrastructure, it lets a sender attach its own sending server, and the company's agency guide explains why that matters (below). The footer also links to a public service status page.

The agency and reseller side

Emboxia has put a lot of thought into agencies, and its guide "White Label Email Marketing for Agencies" doubles as a description of how the platform is meant to be used. It sets out two models. In platform reselling, "You buy an agency plan, create one account per client, and bill them for access plus your management. The client can log in and see their campaigns. You control limits and permissions." The upside, in the guide's words, is "predictable revenue, the client perceives a dedicated tool, margin on the software"; the downside is that "you are first-line support." In the managed service model, "The client never logs into anything. You design, send and deliver the report," which brings a higher rate and full control but "all the operational work is yours and it scales worse." The guide suggests starting with managed service for two or three clients and moving to reselling once the process is solid. The agency solution itself is described as bringing "separate accounts, per-client limits and team permissions."

Per-client isolation. The guide's central warning is about shared reputation: "If all your clients send from the same IP and the same shared sending domain, they share reputation," and a single client who uploads a purchased list "can sink deliverability for every other client in your agency at the same time." Its answer is "each account sending from its own verified domain and, ideally, its own sending server," which is why "being able to connect a separate SMTP per account stops being a technical detail and becomes a business decision." Emboxia's custom SMTP and per-account setup are built around exactly that.

What an agency should check. The guide lists ten questions to ask any platform, which also show what Emboxia considers important: administering client accounts from a single dashboard, per-account limits so one client cannot eat another's quota, read-only client access alongside full team access, sending from each client's own verified domain, a different SMTP per client, shareable reports, an API to automate onboarding, data ownership, agency-grade support, and pricing that scales by accounts rather than contacts, which it calls "more predictable."

Onboarding a client in a week. The guide lays out a repeatable seven-day process: on day 1, create the account and publish SPF, DKIM and DMARC records on the client's domain; on day 2, import the list and strip bounces and duplicates; on day 3, build one master template; on day 4, install the signup form and switch on a welcome automation; on day 5, send a test campaign to a small, engaged segment to begin warming the domain; and on days 6 and 7, deliver the report and the month's plan.

Pricing the service. For agencies setting their own prices, the guide recommends three components: a one-time setup fee (list migration, SPF, DKIM and DMARC, templates, forms), a monthly retainer for an agreed number of campaigns, and add-ons for extra work. It also notes that with a fixed-price agency plan "each client you add lowers the per-client cost." It suggests contract clauses on list ownership, consent origin and liability, and warns against mailing an 80,000-contact database on day one without warm-up.

Plans, support and resources

Emboxia has a "Plans & pricing" page, and the site's calls to action are "Book a free demo" and "See plans & pricing." The FAQ covers "plans, payments, limits and support."

Support runs Monday to Friday, 9:00 a.m. to 6:00 p.m. (GMT-5), by phone, email and WhatsApp, and the contact page offers a demo booking or a WhatsApp message. Tutorials teach the platform "step by step on YouTube (in Spanish)," and the blog publishes guides on deliverability, automation and metrics, including recent pieces on why emails land in spam and on what Amazon SES costs in 2026. The footer also links to a complaints book for Peru and to the service status page.

Who it suits

Emboxia suits three readers. A freelancer or marketing consultant who wants campaigns, automations and forms without assembling separate tools can run the platform alone. A business that would rather approve campaigns than build them can use the done-for-you service. And an agency that wants to sell email marketing as a recurring service line gets separate client accounts, per-client limits, team permissions and a separate SMTP per account, with a practical playbook from the company on how to run it. Spanish-speaking teams get the most from the video tutorials, and support hours follow GMT-5.