Cyberimpact

Tap a star to rate

Cyberimpact is a Canadian email marketing platform for businesses, nonprofits, municipalities, schools, healthcare organizations and agencies. It sends newsletters, multi-step automations and transactional email, and it builds its pitch around compliance: contact data is stored exclusively on Canadian servers, billing is in Canadian dollars, and consent tracking for Canada's Anti-Spam Legislation (CASL) is built in. The interface and support are available in English and French. The homepage says it is "Trusted by 10,000+ Canadian organizations" and shows a rating of 4.9 out of 5 from more than 500 Google reviews.

What a sender gets

Campaigns are built in a drag-and-drop editor with no code needed, using drag-and-drop blocks, mobile-ready layouts and reusable templates, and an HTML option for those who want it. The template library holds "120+ responsive designs", including templates for specific sectors, and there is a separate set of landing page templates. A built-in image editor lets you crop, filter and polish images without leaving the platform, and an Antidote integration brings the French and English language checker into the editor.

Contacts are managed with custom fields and segmentation, so you can target groups such as residents by region or interest group, and send campaigns in English, French or both to the right audience. An import wizard brings in contacts from Excel, CSV files or other email platforms and includes tools to manage each contact's consent status.

Marketing automation, pitched as "Flows that run themselves", runs multi-step workflows. List growth comes from signup forms and pop-ups, described as "CASL-ready", and a landing page builder for hosted, on-brand pages. Reports and analytics cover delivery, opens and clicks for each campaign.

For transactional mail, Cyberimpact offers SMTP: "Transactional emails through a Canadian SMTP server." Developers get API documentation for building their own integrations, and the government page mentions a REST API.

Integrations

Custom integrations sync contact data automatically, and the homepage names Acomba Go, Amilia, Antidote, Avada, Contact Form 7, Gravity Forms, Integrately, Jane App, Libro, LoungeUp, Mews, Reservit and Tuxedo. The government page describes the range as "Thousands of integrations + REST API", covering reservations, signups, ecommerce and accounting apps whose contacts then sync automatically.

Compliance and data location

Compliance is the heart of the offer. The homepage says Cyberimpact stores contact data "exclusively on Canadian servers" and lists what it handles for you:

  • a full consent history for every contact, timestamped and exportable;
  • a compliant footer on every send, with sender contact information, address and unsubscribe link;
  • support for PIPEDA, Quebec Law 25, Alberta PIPA and BC PIPA, on top of CASL;
  • health-sector support for PHIPA, PHIA and Alberta HIA.

The government page adds automated consent tracking, expiry alerts that warn you about soon-to-expire consents, and a consent block, a smart consent request module you can add to a campaign so recipients confirm consent with one click, with the result stored on Canadian servers. The FAQ says the platform is designed to comply with PIPEDA, Quebec's Law 25 and CASL, and that data is protected with SSL encryption and access restricted to authorized personnel. The site's footer badges read "SOCII Type II", "CASL Compliant", "Law 25 Compliant" and "PIPEDA Compliant", and the security menu links a trust center and pages on PHIPA compliance for Ontario healthcare organizations and HIPAA compliance for US healthcare organizations. There is also a public service status page and an anti-spam policy.

On deliverability, the homepage cites "Dedicated Canadian IPs and strict list hygiene", and the government page says sending from Canada "may result in a better delivery rate."

Plans and prices

Pricing is by contact count, in Canadian dollars, with unlimited sends on every plan: "Pay only for the contacts you email, and never worry about exchange rates with pricing in CAD." The homepage lists four plans at the 250-contact level:

  • Free: up to 250 contacts, $0 CAD a month, forever. Unlimited mailings and users, the drag-and-drop editor plus HTML, forms and pop-ups, customer support for a 30-day trial period, and standard delivery speed.
  • Basic: starting at $25 CAD a month. Everything in Free plus full customer support, 1 landing page, 10 custom fields and smart templates.
  • Plus, marked most popular: starting at $45 CAD a month. Everything in Basic plus marketing automation, accelerated delivery speed, 3 landing pages and 20 custom fields.
  • Pro: starting at $65 CAD a month. Everything in Plus plus priority V.I.P. support, maximum delivery speed, unlimited landing pages, and the ability to cancel a mailing in progress.

Plans scale with your contact count and can be adjusted at any time, and all paid plans include unlimited mailings and unlimited users. A full pricing page covers larger lists. The FAQ also describes a free 30-day trial that gives access to all features, with no credit card required. Sales can help choose a plan, and a demo can be booked.

Customers and support

The site quotes customers alongside the product. A case study from CEED reports "a 200% spike in program signups the very day the email went out", and a marketing adviser at BIXI praises a platform "that keeps evolving" and a team receptive to feedback. Reviewers on the homepage single out onboarding, template reuse, delivery speed and pricing that suits a small nonprofit.

Support runs by live chat, email and phone in English and French. The FAQ says the team is based in Canada and responds "within minutes during business hours", and that free onboarding sessions help new customers import contacts and set up a first campaign. The resource library includes an academy of video demos, webinars, guides, case studies, a glossary and product updates, and the company also offers paid services ("Hire our services"), a partner program and a referral program.

Who it suits

Cyberimpact fits Canadian organizations whose main worry is compliance: municipalities and public bodies with data residency rules, nonprofits managing consent for donors and members, schools, and healthcare organizations under provincial health privacy laws. The bilingual interface and campaigns suit anyone mailing both English and French audiences, including Quebec organizations under Law 25. Small senders can start on the free plan for 250 contacts, and hotels, restaurants and booking-based businesses can connect tools such as Mews, Reservit, Libro or Jane App.

It suits senders outside Canada less well, since the whole offer, from servers to billing to law, is built around Canadian rules and Canadian dollars. Teams that need automation must move up to Plus, the first plan whose feature list includes it, and larger lists will need the full pricing page to see what their contact count costs.

More in All-in-One Email Marketing Platforms

See all