BizMail

BizMail is the email marketing and automation product of Bizfly Martech, the marketing technology arm of the Vietnamese company VCCorp. It sends newsletters, campaigns and automated email sequences, adds SMS and Zalo messaging from the same account, and builds AI into drafting, automation and reporting. The product page calls it a "Nền tảng Email Marketing Make in Việt Nam" (an email marketing platform made in Vietnam) and describes it as "Tích hợp AI trong 100% nghiệp vụ Email" (AI integrated into 100% of email work: drafting, campaigns, automation, reports). Bizfly's home page says its technology rests on "nền tảng công nghệ tích lũy 16 năm của VCCorp" (16 years of accumulated VCCorp technology), and the product page lists a head office in Hanoi and an office in Ho Chi Minh City. The site and its content are in Vietnamese, and Bizfly's own blog describes the target as medium and large businesses in Vietnam.

What a sender gets

Campaigns, newsletters and templates. BizMail covers the usual campaign work: creating campaigns, writing content, configuring sending, scheduling sends and analyzing results. The product page advertises "2000+ mẫu Template email" (2000+ email templates) sorted by campaign goal, and Bizfly's comparison article repeats the 2,000 figure; the product FAQ separately mentions a library of 100+ industry templates. Emails can be edited directly from a template or built with a drag-and-drop editor, with no design skills needed. Personalization changes content by name, data, behavior or customer group.

AI. The AI builder promises subject lines, content and a script for an automated sequence in 3 minutes, personalized by industry and target audience. AI also suggests titles and content, writes and edits text, creates images, and produces AI reports that the page says take 2 minutes to read and analyze.

Interactive AMP email. BizMail supports Email AMP, which lets recipients act inside the message: book an appointment, fill in a form, answer a survey, play a game or view products, with content that updates in real time. The product page claims BizMail is the only email marketing solution in Vietnam to integrate AMP technology.

Automation. Automated flows are built on subscriber behavior, data and journey, from welcome emails to reminders and customer care. The page's examples are sending vouchers, event invitations, post-purchase thank-you emails and trial reminders, all "chỉ cần thiết lập 1 lần" (set up once). The features menu also lists auto-reply email.

Contacts and data. A built-in mini CRM groups customers into segments, with custom data fields. Validate Email detects unusable addresses and duplicates before a send, and the system warns about content that risks the spam folder. A/B testing covers subject lines, content and send time.

Other channels. SMS is integrated into the email and automation platform, and ZNS connects Zalo, the messaging app, so the same customer base can be reached through several channels.

API, webhooks and integrations. The features menu lists API and SDK. The FAQ says BizMail connects over API with internal CRM systems (or BizCRM), websites and landing pages, sales systems, ERP, POS, mobile apps and customer service systems. Webhooks push data to a CRM, website, app or any other system when a recipient opens an email, clicks a link or unsubscribes.

Reporting. Campaign reports show open, click and unsubscribe rates, devices and interaction times in real time, broken down by contact or by campaign. Bizfly's article adds that the dashboard focuses on delivery rate, open rate and click rate for each campaign.

Sending, deliverability and security

Senders can send from their own domain after adding and verifying it under the sending domain settings (the FAQ's example is mkt.domain.vn), or use a default address that BizMail provides. Several sender addresses can be used for different campaigns.

Bizfly presents itself as a pioneer in Vietnam for domain warmup and deliverability optimization, a service meant to build sender reputation with Gmail, Yahoo and Outlook. Its distribution system adjusts and expands volume per domain to avoid rate limits, and the page claims it can scale to millions of emails a day. The headline figures on the product page are sending "hơn 1 triệu emails/ngày" (more than 1 million emails a day), "Inbox 98%", a 99% successful sending rate, conversion up to 3X, and more than 10,000 businesses using BizMail. Bizfly's article says delivery rate holds at about 98% at large volume, and that the system follows standards and certifications including ISO 27017, PCI DSS, AWS Certification and Google Professional Cloud Architect. Bizfly also sells a managed email marketing operation package for companies that want the sending run for them.

Pricing and trial

The product FAQ gives the entry price: "Gói cơ bản chỉ từ 545.000đ/tháng cho 5.000 lượt gửi email, với 15.000 liên hệ lưu trữ" (the basic package starts at 545,000 VND a month for 5,000 email sends, with 15,000 stored contacts). Other packages depend on volume, and a plan can be upgraded at any time to send more or store more contacts. Bizfly's comparison article lists BizMail as having a free trial, and the site offers free consultations and demos where a company can choose its configuration, number of contacts and sending volume.

Customers and support

The case studies include Phu Xuan University, which sends emails automatically when prospective students fill in a form and ran 16 automated campaigns in 6 months with a reported 230% gain in email marketing efficiency, and Loc Phat Bank, where the page reports 98% successful sending and 30% more sales opportunities. The article names education, finance and services as the sectors using BizMail.

Support is offered 24/7 according to the product page, with 1:1 consultations with BizMail specialists, a sales hotline, a customer care line, a help center and implementation guides. Bizfly publishes its terms, data protection policy, payment methods and a separate email marketing policy.

Who it suits

BizMail fits Vietnamese businesses, particularly medium and large ones, that send in volume and want email, SMS and Zalo in one place, with local support and pricing in dong. Universities, banks, insurers and retailers are the kind of customers the case studies show. Companies already using Bizfly's CRM or chat products get data syncing within the same ecosystem, and teams without a copywriter get AI help for subject lines, content and automation scripts.

Bizfly's own article lists the drawbacks honestly: companies new to such tools may need time to learn the whole ecosystem, results depend on the quality of the input data, and small businesses may not use all the features. Senders outside Vietnam will find the site, support and pricing aimed at the domestic market.