Attentive

Attentive built its name on SMS and added email as a genuinely integrated second channel in 2023, so a single automation can trigger a text, an email, or both depending on how a shopper responds. AI-driven segmentation targets messages based on browsing and purchase behavior, and the two-tap opt-in flow remains one of the platform's more distinctive pieces of technology, patented and licensed out to reduce friction at the sign-up step where most SMS programs lose subscribers before they start.

Pricing is quote-based and combines a platform fee, commonly starting around $300 a month, with per-message rates that run near a cent for SMS and two to three cents for MMS, on top of quarterly minimum commitments typically in the $2,000 to $3,000 range. That structure makes Attentive best suited to brands doing at least $200,000 in monthly revenue with list volume to match, though the company began piloting a performance-based pricing tier for smaller merchants under $5 million in revenue in 2026, worth asking about directly if your program is still growing. There's no free tier here.