EngageBay
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EngageBay brings email, SMS, landing pages, live chat, and a helpdesk together in a single CRM designed for small and medium businesses. Pricing is per-user at 14.99/month, making it affordable to scale a team. Since 2014, it's focused on the workflows SMBs actually use daily.
Best for growing companies that need more than email but don't want enterprise pricing or complexity. You'll get customer support, sales pipeline, and marketing automation without overpaying for features you won't use.