Brevo
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Brevo (formerly Sendinblue) handles email, SMS, and chat automation in one platform. The Shopify app automatically syncs customer contacts and order information, enabling triggered emails based on purchase behavior. Stores can build automation workflows that respond to customer actions without manual setup.
The platform appeals to merchants wanting an all-in-one approach beyond just email. It's particularly useful for those running SMS and email campaigns in parallel to reach customers through their preferred channel.