Freshsales (Freshworks CRM)

Freshsales is a sales CRM that keeps email and phone close at hand. Integrated communication tools sit beside the deal pipeline, so you call or email contacts without leaving the platform. Deal automation moves opportunities through stages based on rules you define, and the Freddy AI assistant scores leads to help prioritize your outreach.

Built by Freshworks, Freshsales appeals to sales teams and SMBs that want CRM fundamentals without excessive complexity. It doesn't try to be everything but handles sales communication, pipeline automation, and basic lead intelligence well.